“Anger doesn’t get people what they want it just makes them angry.”

Understanding your response to anger is important. How you manage your response is imperative. Research shows that people perceive the same events differently at different times for different reasons. All you can do is take responsibility and shift your behavior into productive actions.

In this course, we will present model strategies and learning objectives, such as emotional intelligence, to give you the ability to use your emotions in a positive and constructive way in all your relationships.  You will learn how to:

Over the past 15 years, Sarah has been consulting, writing, coaching and training in leadership and managerial skills emphasizing team collaborative, crisis management, conflicting relationships and adaptive problem solving. She co-developed and customized multiple training programs for UCLA Anderson School of Management, Duke University Fuqua School of Business and Columbia College. She was a senior faculty for seven years training internationally for The Second City Business Company. She brings an intensive set of experiential learning exercises designed to help cultivate skills necessary for success. You will learn and laugh with her humorous approach.

• Assess the psychology of why people get angry
• Stop repeating self-defeating thoughts and actions
• Use practical behaviors that calm customers/Co-workers
• Create prevention plans to avoid anger and stop it from escalating
• Eliminate the effects of anger in your body and become healthier
• Improve your coping skills
• Create an amazing work environment
• Determine when anger is valid and how to make it work for you
• Create personal satisfaction and success in your life

Join Now .......

Location : Intercontinental City Stars Hotel - Nasr City Cairo- Egypt

22nd & 23rd June 2008

Price per person : L.E. 3600

Above price includes :

• Tuition & Registration fees
• Buffet lunch & coffee breaks
• Winner's Attitude Paperback Book ( Published By McGraw Hill 2007)

For Registration & Info. Please contact :

Scitron Training & Consulting

64 Merghany St. Heliopolis Cairo , Egypt Tel./Fax : 202-22917721 - 0123153326

E-mail : info@scitronweb.com Web: www.scitronweb.com