Jeff Gee is one of the most captivating and humorous speakers you will ever encounter, and you will encounter him! Boring seminars are not in his line-up. You'll laugh with Jeff and learn remarkable things about yourself in the process. Jeff is the perfect facilitator for any number of program topics, including SALES, LEADERSHIP, CUSTOMER SERVICE, and TEAM BUILDING .

He is the co-author of an awakening book published by McGraw-Hill, SuperService: 7 Keys to Delivering Great Customer Service, Even When You Don't Feel Like It! Even When They Don't Deserve It! FOX Television recently aired a special story featuring Jeff, which focused on the state of customer loyalty. Jeff tackles serious topics with humor and candor, teaching his audiences to look first at what they do to create change, rather than wait for the other person to make a move.

Jeff Gee has spent the last 35 years selling, managing, and studying human communication. In 1983 he was brought to the U.S. from the U.K by a multinational company to improve sales and employee productivity. In 2 years, he increased U.S. sales by 60%. During that process, Jeff realized there was a real need to provide amazing customer service and excellence to corporate America ; that was the beginning of MJ Learning.

Featured on major television networks, Jeff has shared his expertise and knowledge on sales and management and customer loyalty to millions of viewers. Consultant to fortune 500 companies' worldwide and author of several business books including: The Winners Attitude, OPEN Question Selling, Nuts and Bolts with Denis Waitley, Pillars of Success with General Alexander Haig, and Mission Possible with Stephen Covey and Brian Tracy, Super Service, The Customer Service Toolkit, published by McGraw-Hill, Jeff gets people to take responsibility and be their personal best everyday.

Learn How to Reach your

Potential From some of

The world's Most Successful

Possibility Thinkers!

Date

9th & 10th April 2008

Location

Intercontinental Hotel , City Stars

Nasr City , Cairo , Egypt

Workshop Fees :

L.E. 3990.00 per person

Includes the following :

•  Tuition & Registration fees

•  Paperback Book “ Mission Possible” published by Insight publishing

•  Buffet lunch & coffee Breaks

"Mission Possible" will Motivate you , Inspire you , & Encourage you

Mission Possible 2-Day Agenda

  Welcome

•  This program will be informative, fun, challenging and experiential.

Key Learning Points:

The Brain Switch—Changing Your Attitude, Changing Your Life

•  Understand that everything you do starts with a thought

•  Controlling your thoughts to maximize your life

Handling the Work Load—Time Management

•  Powerfully in Charge of how you spend your time

•  Creating amazing opportunities

Email is Information not Communication—Communication Tools

•  The Seven Rules on how to use emails effectively

•  When and When not to Use Emails

Become the Observer not the Absorber—How to Not Take Things Personally

•  Focus on results not personalities

•  Powerful Listening Techniques

Handling Upset, Angry People—Never Being at the Mercy of Anyone

•  The Ten Keys to diffusing unhappy customers

•  How to Not Be Stressed By Other People

Understanding People—How to be Flexible and in Control of Every Situation

•  Their behavior styles and characteristics

•  How to Win Friends and Influence People

Super Service—7 Keys—How to Win and Keep Loyal Customers

•  Deliver great customer service

•  Even When You Don't Feel Like it—Even When They Don't Deserve it

Summary and Conclusion

One of the Great universal truths is that in life there are always those who have just completed the journey you are about to begin. and yet few take the time to debrief these weary travelers and discover the twists and turns of the adventures , pitfalls and perils they've just encountered . more often than not , people take the great dive into the unknown with high hopes and very little planning.

Mission Possible! Provides unique opportunity for anyone and everyone to learn from proven sojourners , to discover hard-earned insights from men and women who have traveled a worthy path and lived to share their experiences.

All of these dynamic individuals are making a real difference in their world. they are not just students of life, of business, and of success- they are doers , and you can learn from them in this exciting collection of interviews. don't miss a chapter of this special 11th edition of Mission Possible!

Discover experiences of successful people whose experiences provide fresh perspective on reaching goals that initially appear beyond reach.

Discussions about developing the basic principles principles of trustworthiness , honesty, caring ,service , growth, and development. these principles are intrinsic to achieving success. As Dr. Stephen Covey Says, " Good mentors teach principles rather than practices so that rules don't take the place of hman judgment"

• Executives
• Managers
• Consultants
• Sales/Customer Service Professionals

• Trainers
• Coaches
• Enterpreneurs
• Keynote Speakers

For Registration & Info. Please contact :

Scitron Training & Consulting

64 Merghany St. Heliopolis Cairo , Egypt Tel./Fax : 202-22917721 - 0123153326

E-mail : info@scitronweb.com Web: www.scitronweb.com