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OPEN Question Selling—Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships. $16.95 plus shipping and handling |
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Soft Skills Training |
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Technical Training & Consulting |
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It! by Jeff Gee and Val Gee $14.95 (plus shipping & handling) |
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The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work by Jeff Gee and Val Gee $16.95 (plus shipping & handling) |
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Nuts & Bolts : Experts Share Their Most Powerful Strategies for Peak Performance Featuring Denis Waitley & Jeff Gee Imagine sitting down over a cup of coffee and having a frank discussion about business with one of America’s leading experts on the subject. With Nuts & Bolts: Business Edition you can, in fact, you can have that conversation with 14 experts as you soak up the information, inspiration and insights from these dynamic personalities. Don’t miss a page of this content-rich book. $14.00 (plus shipping & handling) |
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The Customer Service Training Tool Kit: 60 Training Activities for Customer Service Trainers by Jeff Gee and Val Gee (Hardcover - Mar 2000) $120.00 (plus shipping & handling) |
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Super Service Manager’s Toolkit: developed by McNeil & Johnson Learning (CD-Rom/E-Learning – May 2005) contact us for pricing |
Manager’s Collaboration Toolkit: developed by McNeil & Johnson Learning (CD-Rom/E-Learning – March 2005) contact us for pricing |
Sales Collaboration toolkit : developed by McNeil & Johnson Learning (CD-Rom/E-Learning – May 2005) contact us for pricing |
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Investing Time: developed by McNeil & Johnson Learning (Video/CD – May 2005) $39.95 - CD (plus shipping & handling) |
Personal Excellence: developed by McNeil & Johnson Learning (Audio/CD – May 2005) $19.95 - Audio CD (plus shipping & handling) |
Super Service Individual Toolkit: developed by McNeil & Johnson Learning (CD-Rom/E-Learning – Feb 2006) Contact us for pricing |
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Copyrighted Scitron Co. 2005 |
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